Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
We collect personal information necessary to provide our domiciliary care services, including your name, contact details, medical history, and information about the care you require. We may also collect information through our enquiry forms and direct communication.
2. How We Use Your Information
We use your information to provide, manage, and improve our care services. This includes coordinating with healthcare professionals, managing your care plan, and ensuring the safety and well-being of the individuals we support.
3. Data Sharing and Disclosure
We may share your information with healthcare providers, local authorities, and other professionals involved in your care. We will only share information that is necessary for the provision of care or as required by law.
4. Security and Safeguarding
We take the security of your data seriously. We implement appropriate technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access. We are a CQC-regulated provider, ensuring compliance with all relevant UK data protection laws.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal data. If you have any questions or concerns about our privacy practices, please contact us at info@caringhands.co.uk or call 01234 567 890.